Kindly let us know if you need any further assistance with Windows. You can also contact computer manufacturer and You may get in touch with Making older programs compatible with this version of Windows The suggestion mentioned in the following link applicable to Windows 10 as well. Refer to the following link to know more about installingĪpplication in compatibility mode. Install the software using the compatibility mode and check if that helps. The issue might be due to an application in-compatibility to run on Windows 10 Technical Preview. Download and install if there are any pending updates to be installed.Install the latest updates to the biometric drivers through Windows updates. If the issue persist, follow the below method. ĭ) Right-click the Biometric drivers, and clickĮ) Follow the onscreen instructions to update Please follow the steps given here to uninstall and then reinstall the Display drivers.Ī) Press Windows +X keys on the keyboard.Ĭ) Find and Biometric drivers and expand it. Update the display drivers through Device manager. Kindly follow the below methods and check if it helps. Did you try to create new user account and check to isolate the issue?.Have you updated the biometric drivers?.What is the make and model of the computer?.We appreciate you for being part of Windows 10.īefore proceeding, we need more information to help you better.
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